Refund Policy
Refund Policy:
At Bitv, we want you to be completely satisfied with your purchase. We understand that sometimes, for various reasons, a refund may be necessary. Therefore, we offer a 24-hour refund policy on all our coaching programs and services.
If you are not satisfied with your purchase, please email our customer support team at [insert email address] within 24 hours of your purchase. Please include your name, order number, and reason for the refund request. We will review your request and respond as soon as possible.
Once your refund request is approved, we will issue a refund to your original payment method within 7-10 business days. Please note that we cannot issue refunds after the 24-hour refund window has passed.
Exceptions:
There are some exceptions to our refund policy. These include:
If you have used a significant portion of the coaching program or service before requesting a refund, we reserve the right to deny your refund request.
If you have violated our terms of service or engaged in any behavior that violates our policies, we reserve the right to deny your refund request.
If you have purchased a coaching program or service during a promotional period or sale, we may not be able to issue a refund.
Contact Us:
If you have any questions or concerns about our refund policy, please contact our customer support team at [insert email address]. We are happy to help you with any issues you may have.